Update & Support Policy

When you purchase a software license from Presentations 2Go, you receive a perpetual or annual license to the current official version of the product (at the time of your purchase) as well as the following benefits:

 
One year software updates and support for annual and perpetual license 
  • Unlimited access to software updates for one year from the date of license purchase, with no limit on minor or major release upgrades.
  • Access to beta software releases for one year.
  • Auto update facility
  • Unlimited free technical support by support ticket system or email for one year
  • Toll-based telephone technical support for one year
How to upgrade
- Software wil have auto update facility and will inform if there is an upgrade available
- If you are eligible for a free update or upgrade, simply download and activate the software using your existing license key
 
Software Maintenance 
- If you purchased Presentations 2Go Software license less than one year ago, you can download a free upgrade to the latest official release. One year after your license purchase, access to software updates and technical support expires.
 
- Annual License 
Continued access to software updates and direct support can be ensured by purchasing an annual software license. 
This will include software license, software maintenance and support for one, two or three years.
 
- Perpetual License
If you are not eligible for a free upgrade, you may upgrade to the current version by purchasing an annual support pack or upgrade license. First download and install the latest version. 
 
- Annual support pack for perpetual license: extending one year software updates, upgrades and support
(renewal within support term)
- Upgrade license: entitles you to upgrade to the latest version available up to the time of upgrade purchase including one year software updates, upgrades and support. 
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