GDI+ error during Live Broadcast

The following error can occur during Live Broadcast.

"A generic error occured in GDI+."

We have traced this issue to the following causes:

  1. Presentations 2Go encoder is installed in C:\Program files or c:\program files(86)
  2. The signed-in user is not part of the administrator group on the local machine

In Windows 7, this error might also appear to local administrators, but can be avoided by running the application in Windows XP SP3 mode.

If you want users without local admin rights to use Presentations 2Go encoder for Live broadcasting, we advise you to install Presentations 2Go to e.g. C:\P2G instead .

We aim to fix this insue in the next release.



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