Encoder, McAfee and choppy video playback

Some clients found issues with the Presentations2Go Encoder application when McAfee was installed on the PC.

The symptoms found can best be described as stuttering video. The video switches to a very low frame rate during a recording resulting in choppy playback.

In all cases we found that McAfee caused this behavior. Simply uninstalling McAfee did not always solve the problem and a Operating system reinstall was required.

We have not had reports of other anti-virus tools having this effect.

Microsoft's Security Essentials has been tested safe in our labs.

 

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