In case your Presentations 2Go Encoder is suddenly not able to start anymore you might have ran into some hardware driver issues. In some cases when previously active/selected hardware (audio/video capture cards or USB devices) was removed, disabled or defected, the Encoder cannot start anymore.
In such a case you can clear the configuration file.
- Click on the Windows Start button
- Select All Programs
- Navigate to the Presentations 2Go Encoder folder
- Now click Clear All Config Data from Encoder
- Now you can configure your settings from scratch
If you still run into trouble, you might try Reset Device Settings in Registry too