Occasionally when installing Presentations 2Go Encoder on foreign (not UK) Windows installations, you can run into the following start-up error:
We have seen this in Korean and Taiwanese situations. In both cases the first characters of the application config file were changed. It should write:
To fix this, follow the following procedure:
- Start Notepad as administrator
- Open C:\Program Files (x86)\Presentations 2Go\Presentations 2Go Encoder\P2G.Encoder.Wpf.exe.config
- Check the first row, and change/correct this into : <?xml version="1.0" encoding="utf-8" ?> if it is different.
- Save the file to it’s original location and start the Presentations 2Go software.