The cause of multiple uploaded videos remaining in "Processing status" can be one of the following:
- the files you uploaded cannot be transcoded; Click more... to see if there is are log files The log files indicate the transcoding has started, the progress and possible errors
- the transcoding queue is very long; your videos are in line waiting. Click more, in case there are no log files yet, the transcoding has not started yet
- the transcoder service is not started;Click more, in case there are no log files yet, the transcoding has not started yet. If this status does not change in 24 hours, inform your administrator.